Last Updated: December 5, 2024
At Stratu Solutions, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect your information, as well as your rights under the General Data Protection Regulation (GDPR).
Data Controller Information
- Entity Name: Stratu Solutions
- Address: Calle Alcáí No. 26, Ground Floor B, United Resort, La Tercia, Murcia, Postal Code 30590
- Email: info@stratusolutions.com
- Phone: +34 695 290 026
What Data Do We Collect?
We may collect the following types of personal data:
- Information you provide:
- Name, email address, phone number, and any details shared via contact forms.
- Technical data:
- IP address, browser type, operating system, and cookie-related data (see our Cookie Policy).
- Usage data:
- Information about your interactions with our website, such as pages visited, duration of visits, and other analytics data.
Why Do We Collect Your Data?
We collect your data for the following purposes:
- To provide our services:
- Responding to inquiries and fulfilling requests made through the website.
- To improve user experience:
- Analyzing site usage to optimize content and website functionality.
- To send marketing communications:
- Sharing updates, offers, or information relevant to our services, only with your explicit consent.
- To comply with legal obligations:
- Ensuring compliance with applicable laws and regulations.
Legal Basis for Processing Your Data
We process your data based on the following legal grounds:
- Consent:
- For sending marketing communications and using cookies (excluding essential cookies).
- Contractual necessity:
- To provide services you request.
- Legitimate interest:
- For website improvement and security purposes.
- Legal compliance:
- To meet regulatory obligations.
Who Do We Share Your Data With?
Your data may be shared with:
- Service providers:
- Companies that provide hosting, analytics (e.g., Google Analytics), or marketing support.
- Authorities:
- When legally required to comply with governmental or regulatory demands.
International Data Transfers:
If data is transferred outside the European Economic Area (EEA), we ensure compliance with GDPR standards by implementing adequate safeguards, such as standard contractual clauses.
How Long Do We Retain Your Data?
Your personal data will be retained only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. For example:
- Contact form data: Retained for up to 12 months.
- Marketing data: Retained until you withdraw your consent.
Your Rights
You have the following rights regarding your personal data:
- Access:
- Request a copy of the personal data we hold about you.
- Rectification:
- Request corrections to inaccurate or incomplete data.
- Erasure (“Right to be Forgotten”):
- Request deletion of your data, subject to legal exceptions.
- Restriction:
- Request limitation of processing under certain circumstances.
- Portability:
- Request your data in a portable format for transfer to another service provider.
- Objection:
- Object to the processing of your data for specific purposes, such as direct marketing.
To exercise these rights:
Contact us at info@stratusolutions.com with “Data Protection Request” in the subject line and include proof of identity.
Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse. These include encryption, access control, and regular security audits.
Updates to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and significant changes will be communicated via email if applicable.
Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: info@stratusolutions.com
Phone: +34 695 290 026
This policy complies with GDPR and communicates a transparent approach to user privacy. Let me know if you need further refinements!